Senior Healthcare Advocate
Mission
Becoming people’s most trusted service for saving time, money, and stress on medical bills and health insurance
Medical bills are a massive problem. They are confusing, over 40% contain errors, 17% of claims are denied by insurance, and often represent very large sums of money. As a result, 100 million Americans are saddled with medical debt, and medical bills cause nearly 70% of personal bankruptcies in the US.
Dealing with unexpectedly high medical bills is time-consuming, complex, and stressful. Stuck between their providers, payers, and bill collectors, consumers too frequently have to make numerous phone calls, wait on hold, and even send paper letters and faxes. Appealing insurance denials, resolving billing errors, negotiating bills, and filing out of network claims require expert knowledge that most consumers don't have.
Thanks to AI and new healthcare regulations around data access and price transparency, we can now automate this soul-crushing work and empower consumers to fight back against this broken system. Beyond medical bills, we help people through their entire healthcare journey as they pick their health insurance plans and benefits, or look for care that fits their budget.
Team
MedBill AI is founded by 2 Oscar Health veterans, the first health insurance company built around a full stack technology platform and a relentless focus on serving its members. We joined Oscar pre-product, stayed through the IPO and helped it grow to over 1M members. We've worked across Oscar's entire stack and led many key projects, including its in-house telemedicine platform and claim system, positioning us uniquely to take on MedBill AI. We're proud of how Oscar raised the bar for what people should expect from their health insurance, and we’re excited to have an even larger impact with MedBill AI by taking the side of consumers unequivocally, regardless of their health insurance.
We’re lucky to be backed by the founders and investors at Hugging Face, Oscar Health, TrueBill, CaseText, Forerunner Ventures, Red Sea Ventures, RRE Ventures, and much more. We are well-funded for the next few years.
About the role
The problems we're solving at Medbill AI are super complex, both in terms of business context and the tech required. They require understanding the intricacies of health insurance rules, medical billing, and how to help patients navigate our fragmented healthcare system.
This is the kind of role which involves constantly learning new things. Your work will directly support patients, figuring out how to most efficiently resolve medical billing and health insurance issues. In addition, you will help us define our operational processes and inform our product design. You’ll build an appreciation for all the different challenges an early-stage company faces, as well as become super well-versed in US healthcare.
We know that the products and services we build and the reach they have, and therefore our chance of making a difference, will be better when we have more diverse perspectives. This is especially important in healthcare, where the problems affect everyone differently and disproportionately impact people in underserved communities. We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.
About you
Have experience with medical billing on the provider side, the insurance side, or as a professional healthcare advocate.
Enjoy helping patients resolve complex billing issues.
Know how to operate independently when dealing with ambiguous problems.
Are pragmatic and can see the bigger picture.
Are high output and bias towards action.
Are excited to be a part of our mission! We’re pumped about what we’re working towards, and we want you to be, too.
P.S. These are ideal qualifications, not minimums. If you don't meet some, you should still apply!
How to apply
If the above piques your interest, and you’re into working in a demanding environment with high ownership, wide scope, and big impact, we want to hear from you. Use the button to apply!